Have Questions?
We Have Answers.
Get quick solutions to your common questions, from ordering to returns.
How Can I Contact Customer Service?
Call us 8am-5pm EST Monday - Friday
1-800-953-8467
Email us anytime:
customerservice@kevinscatalog.com
How can I track my order?
Once your order ships, you’ll receive a tracking number via email. You can also log into your account to view real-time updates.
What is your return policy?
We accept returns within 30 days of delivery, provided items are unused and in original packaging. Certain items may be non-returnable.
See full details here: Returns & Exchanges
How do I start a return or exchange?
Click here to use our self-service returns portal
Do you offer free returns and exchanges?
Return and exchange shipping costs are at customer's expense, unless through an error on our part. Shipping and handling fees are non-refundable.
Do you offer bulk or business orders?
Yes, apply for our B2B wholesale program here.